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© 2026 شركة أسس الهوية
— Registered company | VAT No.: 314227592900003

A service is not received or stored: an inspection, an installation, a consultation. It is added with its price and VAT and appears on the invoice like any line.
From inventory open “Products”, then press “Add new product”.
Type the service name and choose the item type “Service (no inventory)”. Tracking and selling unit lock, as they do not apply.
Cost is zero; choose the “Fixed amount” profit method and enter the service price. Then save.
The service appears with a “Service” badge and no opening balance button, since it is not stored.
When the service consumes materials from your stock, like car protection using meters of film. That has its own lesson.
Yes, the tax code is chosen as for a product; standard is 15%.
A recipe service: components and default quantities, deducted from stock oldest-first on every sale.
Step by step: sign in to the Fatoora portal, create the activation code from “Onboard new solution unit/device”, copy it, then paste it in Osos to complete the ZATCA Phase 2 link.
Step by step: link your branch with ZATCA, add your customer, pick the product from inventory, issue the invoice, and send it to your customer on WhatsApp.
Step by step: open the approved tax invoice, issue a credit note for its full value with a return reason, send it to ZATCA, and return the quantities to inventory. Plus how the amount is handled when the invoice is paid.
Step by step: upload the supplier invoice and AI reads it, save it as a draft and approve it, or upload a whole folder and review each invoice beside its paper.
A category groups similar products and carries their suggested profit margin and the accounts their entries go to.
A product tracked by quantity: name and category, barcode, selling unit, then pricing.
A serial-tracked product: warranty, a number per piece, manual entry, and attributes recorded with each piece.
An area product: an automatic number per piece, square-meter unit, and attributes without dimensions, since dimensions are entered on receipt.
A cut-from product: no tracking, linear-meter unit, and each roll a lot with its length on receipt.